What should I do if my order arrives damaged?

If your order arrives damaged, contact us within 48 hours of delivery with photos of the item and packaging so we can assist with a replacement or claim.

Do you ship your products?

Yes. We ship our products throughout the United States , and orders are carefully packaged to ensure safe delivery.

Do you offer custom boards?

Yes. We can create custom charcuterie boards and wood pieces depending on availability and design requests.

Can I use the board for cutting?

Our boards can be used for light cutting or serving , but they are primarily designed as serving boards for charcuterie, cheese, and appetizers.

Do I need to oil my board?

Yes. Applying food-safe mineral oil or board conditioner every few weeks helps keep the wood hydrated and looking its best.

How do I clean my charcuterie board?

Wash your board with warm water and mild soap , then dry immediately with a towel. Do not soak or place in the dishwasher.

Are your products handmade?

Yes. Every board, bowl, and wood product is handcrafted , making each piece unique.

Is the finish on your boards food safe?

Yes. We use food-safe oils and finishes designed for surfaces that come in contact with food .

Are your charcuterie boards made from real hardwood?

Yes. Our boards are made from high-quality hardwoods including walnut and oak , selected for their durability, beauty, and food-safe properties.

FAQs Archive - Dirt Road Woodworks, LLC

Dirt Road Woodworks, LLC

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Phone: +1 800 555 5555

Email: sales@dirtroadwoodworks.com

What should I do if my order arrives damaged?

Do you ship your products?

Do you offer custom boards?

Can I use the board for cutting?

Do I need to oil my board?

How do I clean my charcuterie board?

Are your products handmade?

Is the finish on your boards food safe?

Are your charcuterie boards made from real hardwood?

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Wood FAQ’s

get in touch

get in touch